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Your Go-To FAQ Guide: Everything You Need to Know!
Welcome to our FAQs page—your quick, clear guide! Whether you’re a first-time user of our services or have been a longtime client, we have here gathered the most common queries in one place to help smooth out your journey even more. Look for anything from fundamental features to advanced tips under our FAQs and get back to what matters: providing superior care!
What is HIMS, EMR and EHR?
HIMS stands for Hospital Information Management Software, it is a comprehensive information management system designed to simplify the workflows in hospitals and manage the administrative, financial, and clinical aspects of a healthcare facility. Its purpose is to streamline the healthcare operations, improve patient care and enhance the efficiency. To fulfil this purpose HIMS consists of two important components Electronic Medical Record (EMR) and Electronic Health Record (EHR).
EMR is a digital version of patient’s medical record containing patients medical and treatment history of one single organisation. These records cannot be share with other healthcare organisations. On the other hand, EHR is a comprehensive digital version of patients record which stores entire patient journey and give a broader view of patient’s health which can be shared with other healthcare organisations.
What is Cellma?
Cellma is a robust HIMS solution that consists of both EMR and EHR. It has more than 30 specialities that suit every need of a healthcare institution. It simplifies healthcare operations by providing a centralised platform for managing patient data. Cellma consists of 30+ modules which can be tailored according to the requirement of healthcare providers.
Does Cellma support compliance with regulatory standards tin pathology?
Cellma is compliance ready for regulations such as GDPR, ISO standards, and regional healthcare laws and ensures confidentiality and proper audit trails. This also safeguards data in a path lab.
How RioMed ensures security, privacy, and quality of patient data
At RioMed, we ensure 100% data security for our clients as it is our top priority.
Our flagship product, Cellma is compliant with the DSP Toolkit, Cyber Essentials Plus, and Risk Ledger Assessment requirements.
Cellma also full fills GDPR requirements and provides security controls to protect patient data. We are also accredited with ISO 9001 for quality, ISO 14001 for environmental responsibility, and 27001 for information security management.
Is Cellma user-friendly for non-technical staff?
Yes, Cellma is built to have an easy-to-use interface and is easy to navigate for any level of user in terms of technical ability.
Does Cellma support remote access for pathology results?
Yes, Cellma can be accessed remotely, where authorised users can view pathology results and manage tasks from any location with an internet connection.
Can Cellma integrate with existing laboratory equipment and systems?
Yes, Cellma supports interfacing with all sorts of laboratory instruments and healthcare information systems via HL7 and other standard communication protocols so that seamless data exchange takes place.
What are the reporting capabilities of Cellma in pathology?
Cellma offers customisable reporting features. It allows pathologists and administrators to generate detailed reports on test results, laboratory performance, and patient outcomes. Reports can be tailored to meet clinical and managerial needs.
What is Cellmaflex?
Cellmaflex is a PMS tool deployed in Caribbean countries which provides an online platform for patients and other healthcare providers to connect. Cellmaflex allows patients to book online doctor appointments through Cellmaflex doctor directory. Patients can easily access their patient records anytime anywhere.
Cellmaflex also provides other healthcare providers such as labs provider, imaging provider and pharmacies to be registered on Cellmaflex.
What is Practice Management Software?
Practice management software (PMS) is a comprehensive tool designed to simplify operational, financial, administrative and clinical aspects of medical practices. PMS tool gives a platform where patients can book doctor appointments online at their convenience through their integrated patient portals.
What are the advantages of the Cellmaflex platform compared to others?
Other platforms are not integrated as Cellmaflex. Not only can it be accessed by patients and doctors, but they can also view their own records secured in one place.
Is Cellmaflex free?
Using Cellmaflex won’t cost you a thing! But if you’re interested in specific services offered by healthcare professionals, their prices are listed on the right side of their profiles. Just take a peek to find out the costs for consultations or services.
How Cellmaflex helps patients?
Cellmaflex is an all-in-one digital healthcare hub for the patients. With Cellmaflex, patient can sign up free and easily find a suitable healthcare provider. In one click, patients can browse through the directory of the specialists they can see, check the availability of their preferred doctors, and even book appointments online without having to make any calls or waste hours in waiting rooms.
Direct results of the tests can be accessed by the patients, and they may access test results anywhere at any time. In addition, patients can locate pharmacies nearest to them through Cellmaflex. This ensures prompt availability of various medications and supplements that may aid in better management.
Cellmaflex empowers patients to take charge of their health with smooth appointment scheduling, rapid viewing of test results, and even hassle-free coordination with specialists for the required care. Cellmaflex provides patients with the support they need every step of their journey.
Can Viral Hepatitis be treated?
Individuals who contract HAV usually improve without specific medications. There are medications available for chronic HBV to control the virus, prevent and delay liver damage, and decrease the chance of developing liver cancer. Treatment is available for HCV and may lead to viral eradication, or cure, which is beneficial.
Can Cellma handle high volumes of pathology data?
Cellma scales well and can handle big data efficiently; hence, it caters to both small labs and big diagnostic centres
What payment methods are available to use book doctor’s appointment online services?
Booking Doctor’s appointment online on Cellmaflex is a breeze! You can transfer your money or use a credit card to your Cellmaflex account to confirm your appointment. It’s that simple.